Frequently Asked Questions
Everything you need to know about precision cooking and your Anova experience.
What is sous vide cooking?
Sous vide is a cooking technique that involves vacuum-sealing food in a bag and cooking it in a precisely regulated water bath. This method produces results that are impossible to achieve through any other cooking method, ensuring edge-to-edge perfection.
How long does shipping take for Anova products?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for those who want to start cooking sooner.
What is your return policy?
We offer a 100-day money-back guarantee. If you are not completely satisfied with your Anova Precision Cooker, you can return it within 100 days of purchase for a full refund.
Do Anova products come with a warranty?
Yes, all Anova Precision Cookers and ovens come with a 2-year limited warranty that covers any defects in materials or workmanship under normal use.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I use any pot with the Anova Precision Cooker?
Yes, the Anova Precision Cooker is designed with an adjustable clamp that fits securely onto almost any pot or container you already own in your kitchen.