Returns & Exchanges
At Anova Culinary, we stand behind our precision cooking products with a 100-day money-back guarantee to ensure you achieve perfect results in your kitchen. If you are not completely satisfied with your purchase, you may return it for a full refund within 100 days of the original delivery date.
Initiate Your Request
Visit our online support portal and enter your order number and email address to start the return process.
Print Your Label
Once approved, we will provide a prepaid shipping label via email to ensure your precision cooker is tracked and protected during transit.
Pack Your Device
Securely place your Anova device and all original accessories into the original packaging to prevent damage during shipping.
Receive Your Refund
After our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing